The Simple Truths of Service -- Inspired by Johnny the Bagger by Ken Blanchard and Barbara Glanz.

Balancing Acts—More Than 250 Guilt free, Creative Ideas to blend your Work and your Life;

Handle with CARE—Motivating and Retaining your Employees;

CARE Packages forthe Workplace—Dozens of Little Things You Can Do to Regenerate Spirit at Work;

CARE Packages for the Home—Dozens of Ways to Regenerate Spirit Where You Live;

The Creative Communicator—399 Ways to Make Your Business Communications Meaningful and Inspiring;

Building Customer Loyalty—How YOU Can Help Keep Customers Returning.

She is known as “the business speaker who speaks to your heart as well as to your head,” and she has presented to conferences, associations, and organizations worldwide. Here are some other interesting facts about Barbara:

Elected to the Board of Directors of the National Speakers Association 2002 to 2005

One of fewer than 515 Certified Speaking Professionals worldwide

Has a Master’s Degree in Adult Education Former Manager of Training and Director of Quality in Training for Kaset International, a 30 year old Times Mirror training company specializing in Customer Service

Has presented on 7 continents and in 50 states

Ranked one of the top ten speakers since 1997 at Society for Human Resource Management national conference

Chosen by Meeting Professionals International as one of only 34 Platinum Speakers worldwide

Featured in two of Westcott Communications’ most successful live satellite TV performances

Featured on ABC, NBC, CBS, CNN, FOX-TV, PAX-TV, WGN, CNBC, and on radio and in print nationwide

More than just an exciting speaker, consultant, and author, Barbara has three additional “claims to fame”: her great-grandfather laid the cornerstone where the four states come together (Page, Arizona, is named after him); she played the piano on the TV show “Talent Sprouts”; and she directed David Hasselhof of “Knight Rider” and “Baywatch” fame in his first high school play! Barbara lives and breathes her personal motto “Spreading Contagious Enthusiasm. TM”

Barbara Glanz