
His presentation engages audiences of all types - from senior level executives to front line employees - by reaching to the core of every audience member with his unique style and energizing personality. The result is an inspirational encounter that resonates long after his presentation is over.


Called a "rare breed" when it comes to developing leaders and customer service initiatives, Jason Young, former Southwest Airlines Leader, offers powerful insights into developing people and changing company culture. During his tenure with Southwest, consistently rated No. 1 in customer service and employee satisfaction, he was a key driver in creating and developing the company's innovative training programs for its successful leadership and customer service culture that have become renowned in the business world today.
Driven by the need to extend his unique insight in leadership development to others outside Southwest, Jason separated from the pack in 1998, when he left the airline to launch his own consulting practice to focus on corporate training and development services specializing in leader, manager and supervisor development, workplace culture, customer service, employee productivity and teamwork.
Jason Young
