Dr. Ian Brooks is passionate about business. His vision is a world where business adds value to the lives of everyone it touches - be they customers, staff, suppliers, shareholders or simply the residents of communities in which the business operates. Ian's personal mission is to help business leaders create exceptional levels of value.
He is the author of four best-selling business books: "The Yellow Brick Road - The Path to Building a Quality Business", "Second To None - Six Strategies for Creating Customer Value", "The Pocket Edition of Second To None" and most recently "Getting & Keeping Customers".
Dr. Brooks is actively involved in business and is an international speaker who inspires and entertains audiences in New Zealand, Canada and Australia.
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